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    The Top 10 Frequently Asked Questions:

  1. Can I submit a review anonymously?
  2. What are the requirements for submitting a review?
  3. When and why do I need to register?
  4. What if I forget my password?
  5. How do I edit or cancel my registration?
  6. What happens to my posted and draft reviews if I edit or cancel my registration?
  7. Can I edit or delete a posted or draft review?
  8. Can I submit more than one review for a building?
  9. Does WallFly alter or delete my posted reviews?
  10. I am getting a message that my account is not active, why?

   
1. Can I submit a review anonymously?
 

Yes, you can submit reviews anonymously. WallFly users ONLY see your chosen review name with your published reviews and will NEVER be able to access your username, email address, or any other information you provide to WallFly. Therefore, to preserve your anonymity, simply choose an “assumed name” or a nickname as your review name. Your review name is automatically displayed with reviews that you publish, and if other members choose to, they can receive email notifications of your publications and request to see all reviews published under your review name..

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2. What are the requirements for submitting a review?
 

In order for your reviews to be published on the site, you must be a registered member. A review must be a minimum of 20 words. You must complete at least one rating and complete an overall rating score when submitting a review.

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3. When and why do I need to register?
 

Registration on WallFly.com is required to write reviews, to view/edit/delete posted reviews, and to use the My WatchList feature.

WallFly requires registration to write reviews so that we may enforce our Review Submission Policy and well as our Site Usage Policy.  Registration is required to use the My WatchList feature in order to to retrieve your saved building information for you.

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4. What if I forget my password?
 

If you should forget your registration password, you may request that your password be emailed to you by clicking on the Retrieve Your Registration Password link in the My WallFly section of the site.

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5. How to I edit or cancel my registration?
 

You may edit your registration information at anytime by clicking on the Edit Your Registration Information link in the My WallFly section of the site.

You may cancel your registration at anytime by clicking on the Cancel Your Registration link in the My WallFly section of the site.

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6. What happens to my posted and draft reviews if I edit or cancel my registration?
 

If you should edit your account and have posted or draft reviews on our site, these reviews will stay with you under your new account information. If you should edit your review name, any posted or draft reviews you have on our site will be updated to reflect your new review name.

If you should cancel your account, any posted or draft reviews from you on our site will remain on our site and your review name cannot be reused by another member so long as you have posted or draft reviews remaining on our site. If you should later re-register using the same email address (username) from your terminated account, any reviews you posted or draft with your terminated account that remain will be recaptured with your new account.

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7. Can I edit or delete a posted or draft review?
 

Yes. You may edit or delete a posted or draft review at any time by clicking on the My Posted Reviews or My Draft Reviews link in the My WallFly section of the site. You must be logged in to use these features.

An edited posted review will be posted with the original post date. If you wish to make significant changes to your review content and or ratings, please enter a new review. To enter a new review, you must delete your existing review. After deleting this review, you may then go to the building's review page and submit a new review.

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8. Can I submit more than one review for a building?
  No. A member may only write one review per building. If you wish add to a posted review, however, you may edit your review at anytime.

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9. Does WallFly alter or delete my posted reviews?
 

WallFly does not edit any part of your posted review(s) with the exception of a language filter which will replace any offending language with "***" before you publish a review. You will be able to see any replaced words as a result of this filter before your submit your review. If in the event, the language filter has not replaced any words it was programmed to do, WallFly may manually edit your published review content to replace such words with "***".

WallFly does not remove reviews from the site unless a review or its author is found to be in violation of the WallFly.com User Agreement. WallFly will notify the author in such an event.

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10. I am getting a message that my account is not active, why?
 

Your account has been suspended but not terminated by WallFly. WallFly will always notify you by email if your account becomes suspended or terminated on our site.  At times, WallFly may decide to suspend a member's account rather than terminate it for reasons outlined in the WallFly.com User Agreement.

If your account has been suspended and you have not received the email notification that was sent to you, you may contact us to request an explanation and the steps you will need to take to re-activate your account with us.

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